Program FAQs

Tennis Success Frequently Asked Questions (FAQs) 

 

General Program Questions 

What ages does Tennis Success serve? 

Tennis Success serves youth in 3rd grade through 12th grade through a variety of programs. Program placement is based on age, skill level, and program availability. 

Does my child need previous tennis experience? 

No. Beginners are welcome! Our coaches teach players of all skill levels. 

What does my child need to bring? 

Participants should bring: 

If your child does not have a tennis racquet, Tennis Success can provide one during program participation. 

Does Tennis Success administer medication? 

No. Tennis Success staff do not administer or hold medication. Any medication needed during program hours, including inhalers, must be self-administered by the participant. Parents should notify staff of any medical conditions or emergency needs during registration. 

Is transportation provided? 

Transportation is only available through certain school-based programs. Families participating at the Tennis Success Community Courts and Center are responsible for transportation unless otherwise communicated. 

What happens if my child misses a day? 

We understand that illnesses, appointments, and family obligations occur. Please notify staff if your child will be absent whenever possible. 

What happens if there is bad weather? 

If weather or unsafe conditions require program cancellation, families will be notified through our communication system. 

Does Tennis Success offer educational activities? 

Yes. Many of our programs include homework assistance, educational enrichment, healthy living activities, and character development in addition to tennis instruction. 

Can siblings participate? 

Yes! We encourage families to enroll all eligible children. 

Are parents allowed to stay during practice? 

Yes. Parents are welcome to observe provided they do not interfere with instruction or distract participants. 

 

 

Registration & Fee Questions 

How often do I need to register my child? 

Registration must be completed each school year for after-school programs and again each summer for Summer Camp. Returning participants are required to complete a new registration for each registration period. 

Why is Tennis Success charging a registration fee? 

As Tennis Success continues to grow, registration fees help support equipment, program supplies, insurance, facility maintenance, educational programming, and other operating expenses while allowing us to continue serving as many children as possible. 

Is Tennis Success becoming a program only for families who can pay? 

No. 

Tennis Success remains committed to serving all families regardless of financial circumstances. The new household-based fee system helps us remain sustainable while continuing to provide access for children throughout our community. 

How is my registration fee determined? 

Registration fees are determined using your household size and household income. 

Why are some families paying different registration fees? 

Every family’s registration fee is based on household size and household income. This sliding-fee model allows Tennis Success to remain accessible while ensuring the long-term sustainability of our programs. Families who are able to contribute more help make it possible for us to continue serving children from all financial backgrounds. Our goal is fairness, sustainability, and access for every child. 

Why do you ask for household income? 

Household information allows us to determine registration fees fairly and consistently for every family. 

Your information is kept confidential and is used only for determining registration fees. 

Will I have to provide documentation? 

Families requesting free or reduced registration fees must provide one of the following: 

What if my financial situation changes during the year? 

Families experiencing a financial hardship after registering may complete a Hardship Request Form for review. 

What if I cannot afford my registration fee? 

Families who cannot afford their assigned registration fee may submit a Registration Fee Appeal for consideration. Our goal is to ensure that financial circumstances do not prevent children from participating. 

Is the registration fee charged per family or per child? 

Registration fees are charged per child. 

Do you offer a sibling discount? 

Yes. After each child’s registration fee has been determined based on your household size and household income, the following sibling discounts apply: 

When are registration fee payments due? 

Registration fees are paid weekly and are due at the beginning of each week that your child attends the program. 

Where do I make payments? 

Payments can be made through the Pro Shop at the Tennis Success Community Courts and Center. 

Are registration fees refundable? 

No. Registration fees are non-refundable. 

Are there any fees if payment is late? 

There will be a $5.00 fee for late payments and $25 for return payments. 

What forms of payments will we accept? 

We will accept cash or credit/debit card transactions through Square. 

Participation Questions 

What if my child has special needs? 

Tennis Success strives to provide an inclusive environment for all participants. Please provide any necessary information during registration so staff can determine appropriate accommodations whenever possible. 

Can my child participate in more than one Tennis Success program? 

Yes. Participation depends on age, eligibility, and program availability. 

How will I receive program updates? 

Families will receive important announcements, schedule changes, weather cancellations, and reminders through Tennis Success communication channels. 

Who do I contact if I have questions? 

Please contact the Tennis Success office. Our staff is happy to assist with registration, fees, program placement, or any other questions.

What benefits does my child receive by being in the program? 

All participants will receive the benefits of the current program except for rackets and shoes which are on an as needed basis.  

Programming benefits include:  

As needed Benefits: 

How long does it take to receive a confirmation email? 

The Executive Director and Administrative Assistant will review verification documents within 3-5 business days. 

What if I do not want to submit verification documents? 

If a family refuses to submit verification documents, they will pay the maximum fee.